Our repair liaison teams ensure each individual repair claim is proactively managed ensuring vehicle repair times are kept to a minimum, costs are controlled and customers are guided through each and every step of the process.
Customers requiring vehicle repairs are well accommodated via our selected UK repair network of approved bodyshops. Customers are updated during every step of the journey, from inspection through to completion of repairs customers are updated every step of the way.
Our panel of independent engineers are usually instructed within the first hour of notification once initial investigations are complete. Inspections are usually arranged/ undertaken within a 24/48 hour window, depending upon vehicle location.